Many expats are unsure what steps to take when a problem arises with their landlord. This step-by-step guide tells you exactly what to do.
1. Review Your Contract
Read your rental contract carefully.
Pay attention to deposit, service charges, and end date clauses.
Request an English version if needed.
2. Gather Evidence
Take photos and videos of the property at move-in and move-out.
Keep payment receipts for deposit and service charges.
Document all communication with the landlord (email/WhatsApp).
3. Always Pay Rent on Time
Even during disputes about the deposit or service charges, always pay rent on time to prevent accusations of arrears.
4. Send a Written Notice of Default
Explain what is wrong (excessive deposit, no settlement, unlawful termination).
Give a reasonable deadline (e.g., 14 days).
5. Contact the Rent Tribunal
The Huurcommissie can assess rent and service charges.
Also handles maintenance disputes.
Simple and inexpensive procedure.
6. Engage a Tenancy Law Attorney
If amicable resolution fails, a lawyer can help.
Formal letters, mediation, or court proceedings.
Arslan Advocaten has extensive expat experience.
7. Consider Court Proceedings
A judge can order deposit return, reduce rent, or rule on termination lawfulness.
Important Tips
Never stop paying rent during a dispute.
Always communicate in writing.
As an expat, you have the same protection as Dutch tenants.
Seek legal advice early.
Arslan Advocaten is ready to assist at every step. Contact us for a free initial consultation.
